Natalie Heidel has extensive expertise in inpatient flow and bed management operations. Her experience includes working with hospital executives and clinical staff members to improve patient throughput in the hospital setting. Over the past 10 years, she has led many performance improvement initiatives involving emergency services, inpatient nursing, and ancillary departments.

Susan Law is a recently retired healthcare executive with extensive experience in hospital operations, nursing leadership, informatics, ER and OR operations, clinical process improvement and physician relations. Following her 30 year career with HCA Healthcare, Susan currently partners with Cara Cook Consulting to work closely with hospitals, large academic medical centers, and healthcare systems, assessing current state operations to develop and execute customized solutions designed to improve margin while simultaneously making a positive impact on patient and provider experience.

Becky is a former Vice President of Human Resources. With over 23 years of executive healthcare leadership experience, Becky possesses an extensive knowledge of all facets of human resources and healthcare operations.